Workflow & outsourcing
Lab workflow software that tracks every sample to delivery
Follow each patient from payment to report delivery in one queue. Tests sent to a partner lab stay tracked until their report comes back.
Full 6-step workflow from ₹399 a month · Every feature in the 7‑day trial
How does Dr.Lably track lab workflow?
Dr.Lably's lab workflow software puts every patient in one queue at their current stage. The six stages are Payment Pending, Sample Collection, Results Entry, Pathologist Review, Report Ready and Report Delivered. The queue refreshes every 30 seconds and marks high-priority cases. Tests sent to partner labs are tracked in a separate Outsourced tab.
Last updated 26 October 2026
| Stages | 6 (5 on the Wallet plan) |
|---|---|
| Priority | High, Normal, Low |
| Refresh | Automatic, every 30 seconds |
| Outsourcing | Ready to Dispatch, Sent to Partner, Report Received |
| Partner report | PDF upload |
| Plans | 6 steps from ₹399 a month, all in the 7-day trial |
How it works
How to track lab workflow in Dr.Lably
- 1
Bill the patient
Every bill enters the queue at its current stage.
- 2
Filter by stage
Click a stage count, such as Results Entry, to see only those cases.
- 3
Act from the row
Open the row's menu to collect payment, collect a sample or enter results.
- 4
Approve and deliver
Approved reports move to Report Ready, then to Report Delivered.
Lab workflow queue
Every patient's stage on one screen
Each row shows a status badge and a progress bar. High-priority rows get a red edge, and unpaid balances show on the row.
- Quick filters for today, this week, this month and urgent cases
- Search by name, invoice number or phone
- Press / to jump to search
Outsourcing
Send tests to a partner lab and track them
Mark a test as outsourced in your test catalog, and it shows an Outsourced badge at billing. When you send it, record the partner lab and your cost. Upload the partner's report PDF when it arrives.
- Three statuses: Ready to Dispatch, Sent to Partner, Report Received
- Partner labs saved with name, phone and address
Phone calls and registers vs Dr.Lably
What changes when the whole team can see each case's stage.
| Task | Calls and registers | Dr.Lably |
|---|---|---|
| Where is a report? | Ask the sample room | Stage shown on every row |
| Pending dues | Found at report pickup | Balance due shown on the row |
| Outsourced tests | Tracked in a notebook | Outsourced tab with three statuses |
| Urgent cases | Mixed in with the rest | High-priority rows marked red |
| Partner reports | Arrive on WhatsApp or email | PDF uploaded to the case |
Built for the whole lab team
Pathologist review
Approve a result, or request a revision with a reason. It goes back to results entry.
Partner labs list
Save each partner lab's name, phone and address once.
Partner cost per test
Record what the partner lab charges each time you send a test.
Actions on every row
View the patient or invoice, print the report, or share it on WhatsApp.
Time since registration
Each row shows when the patient registered, such as 2h ago.
Auto-refresh you control
The queue updates every 30 seconds. Switch it off when you need a still view.
More of the lab's day
Questions labs ask about workflow tracking
What are the six workflow stages?
Payment Pending, Sample Collection, Results Entry, Pathologist Review, Report Ready and Report Delivered. The Wallet plan has a 5-step flow.
Can a pathologist send a result back?
Yes. Request Revision needs a reason and returns the case to results entry.
How do I outsource a test to another lab?
Mark the test as outsourced in your test catalog. When it is ready, send it from the Outsourced tab and record the partner lab and cost.
Does the queue update by itself?
Yes, every 30 seconds. You can switch auto-refresh off.
Can I see which patients still owe money?
Yes. Any balance due shows on the patient's row in the queue.
Which plans include the full workflow?
The 6-step workflow is on Growth and above, from ₹399 a month. The 7-day trial includes every feature. See all plans.
See every case's stage with Dr.Lably
Try it free for 7 days. Bill a patient and follow them to the report.